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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return hardware items within 30 days of delivery. Digital licenses are eligible for refund if they have not been activated.
1
Initiate Request
Log in to your account and select 'Return Request' next to your recent order.
2
Pack Your Gear
Place the item in its original packaging with all included cables, manuals, and accessories.
3
Label and Ship
Attach the prepaid shipping label provided via email and drop it off at any authorized carrier location.
4
Receive Refund
Once our technicians inspect the unit, your refund will be processed to the original payment method within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing